CRITERIA TO RETURN AN ITEM

A return must be logged within 14 days of being delivered. All products must be in a re-saleable condition and in its original packaging with all labels attached. Any free promotional gift must also be included in the return.
Email the following information to eldone@jsport.co.za

  • Your order number
  • Preferred method of refund (Would you like a voucher towards your next purchase or a refund?)
  • A courier fee of R75 is payable in order to book a return.
  • Once the inspection of the product is done and the return is validated, a refund/voucher for the purchase price will be processed. This process may take approximately 5 working days.
  • We reserve the right to refuse a return if the above conditions have not been met, or the above procedure was not followed.

Outerlying Areas – 5-6 working days from date of cleared payment.

Deliveries will only be processed within RSA

No delivery to postal addresses will be accepted    

WHAT ARE THE SHIPPING COSTS?                

A standard shipping fee of R75 will be charged for all orders.