Returns

CRITERIA TO RETURN AN ITEM

A return must be logged within 14 days of being delivered. All products must be in a re-saleable condition and in its original packaging with all labels attached. Any free promotional gift must also be included in the return.
Email the following information to info@jsport.co.za

• Your order number
• Preferred method of refund (Would you like a voucher towards your next purchase or a refund?)
• A courier fee of R75 is payable in order to book a return.
• Once the inspection of the product is done and the return is validated, a refund/voucher for the purchase price will be processed. This process may take approximately 5 working days.
• We reserve the right to refuse a return if the above conditions have not been met, or the above procedure was not followed.